How to customize alerts for inactive Slack channels

Interactive channel notifications are similar to Scheduled Inactive Channel Reports, but more interactive. Rather than sending a notification directly to your #chronicles channel, Chronicle sends the notification to the inactive channel itself. This is useful if you'd like the channel's members to weigh in on whether it's actually inactive, or if you want more fine-grained control over the inactive channel archiver within Slack.

Here's what an inactive notification typically looks like:

This message is posted in the inactive channel and lets any user in that channel archive it, ignore it permanently, or wait until it's next flagged as inactive. You can also optionally send a copy to #chronicles, or send notifications to #chronicles only.

Select Advanced Options to customize the behavior of the the Inactive Channel Notifications. Here's what each option does:

1. Where to send notifications – Sets whether Chronicle sends inactive notifications to the #chronicles channel, the inactive channel, or both
2. Show "Never Archive" Button in Inactive Channel Notifications – Prevents users in public channels from ignoring a channel, useful if you only want admins to be able to ignore channels
3. Send inactive notification if channel is inactive for at least – The amount of time since the last message before a channel is marked inactive
4. Days to wait before archiving an inactive channel – The number of days Chronicle waits before automatically archiving an inactive channel if no one interacts with it
5. Channels to scan for inactive notifications – Which channels should be considered for inactivity marking

Once you've finished configuring everything to your liking, select Save. If you have any questions or issues, please contact us — we're happy to help!