General
Message Monitoring
Channels
- What are interactive channel notifications?
- What are scheduled inactive channel reports?
- Why am I missing some Slack channels from the "Channels" tab?
- How long does it take for Chronicle to send inactive channel notifications?
- Can Chronicle detect users joining or leaving channels?
- How do I find inactive/unused channels with Chronicle?
Events & Files
- How do I see when an event has occurred?
- Does Chronicle provide statistics and analytics on users' messages?
- What alert types are available?
- Can Chronicle monitor direct messages?
- Can Chronicle monitor private channels?
- How do I prevent Chronicle from tagging users when an event occurs?
Teams
Billing
- How do I apply a coupon code?
- I've updated my payment method. How do I reactivate my subscription?
- Can I pay for only specific features?
- What currency is pricing listed in?
- What's the difference between a Large and Enterprise plan?
- Do different admins for the same workspace maintain separate subscriptions?
Admins
- How do I invite another admin to use Chronicle?
- Do "teams" in the sidebar refer to Slack workspaces?
- How do I remove a connected admin from Chronicle?
- How do I add another Slack admin to Chronicle?
- How do I transfer ownership of a Slack workspace between admins?
- I see an error stating that I must be an admin to install Chronicle, how do I fix it?